Refund Policy
Refund Policy:
At Fancy Route , we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help. Please read our refund policy carefully to understand your options.
1. Refunds:
- We offer refunds within 30 days of receiving the product in extreme situations only. Extreme situations include:
- Receipt of damaged or defective products.
- Receipt of incorrect items.
- Any other exceptional circumstances where a refund is deemed necessary.
2. Eligibility for Refunds:
- To be eligible for a refund, you must notify us of the issue with your purchase within 30 days of receiving the product.
- The product must be unused, in the same condition that you received it, and in its original packaging.
3. Refund Process:
- Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment within 30 days. Please note that it may take some time for your bank or credit card company to process and post the refund.
4. Credit Notes:
- In cases where a refund is not applicable but the customer is dissatisfied with the product, we may issue a credit note.
- Credit notes are redeemable against future purchases on our website.
- Credit notes do not expire and can be used at any time.
5. How to Request a Refund or Credit Note:
- To request a refund or credit note, please contact our customer support team at fancyroute1@gmail.com or 6378677330 with your order details and reason for the refund.
- Our customer support team will guide you through the process and provide necessary assistance.
6. Non-Refundable Items:
- Certain items are not eligible for refunds or credit notes, including:
- Downloadable software products.
- Gift cards.
7. Shipping Costs:
- Shipping costs are non-refundable unless the return is a result of our error (e.g., you received the wrong item).
8. Contact Us:
- If you have any questions about our refund policy, please contact us at fancyroute1@gmail.com or 6378677330.
By making a purchase on our website, you agree to abide by our refund policy as stated above. This refund policy is subject to change without prior notice.
At Fancy Route , we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help. Please read our refund policy carefully to understand your options.
1. Refunds:
- We offer refunds within 30 days of receiving the product in extreme situations only. Extreme situations include:
- Receipt of damaged or defective products.
- Receipt of incorrect items.
- Any other exceptional circumstances where a refund is deemed necessary.
2. Eligibility for Refunds:
- To be eligible for a refund, you must notify us of the issue with your purchase within 30 days of receiving the product.
- The product must be unused, in the same condition that you received it, and in its original packaging.
3. Refund Process:
- Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment within 30 days. Please note that it may take some time for your bank or credit card company to process and post the refund.
4. Credit Notes:
- In cases where a refund is not applicable but the customer is dissatisfied with the product, we may issue a credit note.
- Credit notes are redeemable against future purchases on our website.
- Credit notes do not expire and can be used at any time.
5. How to Request a Refund or Credit Note:
- To request a refund or credit note, please contact our customer support team at fancyroute1@gmail.com or 6378677330 with your order details and reason for the refund.
- Our customer support team will guide you through the process and provide necessary assistance.
6. Non-Refundable Items:
- Certain items are not eligible for refunds or credit notes, including:
- Downloadable software products.
- Gift cards.
7. Shipping Costs:
- Shipping costs are non-refundable unless the return is a result of our error (e.g., you received the wrong item).
8. Contact Us:
- If you have any questions about our refund policy, please contact us at fancyroute1@gmail.com or 6378677330.
By making a purchase on our website, you agree to abide by our refund policy as stated above. This refund policy is subject to change without prior notice.
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